Momentum Healthcare Distribution
Why us?
Momentum Healthcare Distribution (PTY) Ltd was established to provide service and support to local and international students studying in South Africa. We are passionate about partnering with various stakeholders in and outside South Africa to facilitate the onboarding process for students to join Momentum Medical Scheme’s Ingwe option. With our roots proudly anchored in the Momentum Metropolitan Group, our services include a national footprint in South Africa as well as through specialist healthcare partners in Africa.
Momentum Healthcare Distribution (Pty) Ltd is an authorised financial services provider (FSP No.27728) licensed under category 1.16 of Health Service Benefits and an accredited broker with Council of Medical Schemes. Momentum Healthcare Distribution (Pty) Ltd has been appointed by Momentum Medical Scheme to perform Intermediary services on its behalf.
The winning team behind your journey
Our team members are highly qualified and have extensive experience in healthcare solutions and service excellence. Regional offices and who to contact for intermediary services:
Key individual
Rikki Wooding
[email protected]
Key individual
Clinton van Boomen
[email protected]
Licensed representative - KwaZulu-Natal and Free State
KwaZulu-Natal and Free State
Licensed key individual and representative - KwaZulu-Natal and Free State
Gauteng – Pretoria and Johannesburg
Licensed representative Gauteng – Pretoria and Johannesburg
Gauteng – Pretoria and Johannesburg
Gauteng – Pretoria and Johannesburg
Licensed representative Eastern Cape - Port Elizabeth
Licensed representative Western Cape / Northern Cape
Western Cape / Northern Cape
Western Cape / Northern Cape
Licensed representative Gauteng – Johannesburg and Braamfontein
Gauteng – Johannesburg and Braamfontein
Gauteng – Johannesburg and Braamfontein
Our regional footprint
Passionate about protecting our clients
We, at MHD, are committed to a transparent governance process, providing our clients with a high degree of confidence that the company is being managed in compliance with industry best practice and legislations. We are committed to protecting our clients’ privacy and take stringent measures to ensure that any personal information collected by us is used lawfully and transparently. Outlined on this page are the processes implemented by us.
Treating customers fairly
Client centricity is at the core of everything we do here at MHD. We feel so passionately about it that we’ve created a MHD Treating Customers Fairly policy. We aim to provide our clients with sufficient information. Outlined below are the processes implemented by us, as an authorised financial services provider (FSP) license 27728, and our financial advisers - who act as our representatives that met the fit and proper requirement.
Momentum Healthcare Distribution
Complaints and Disputes with Momentum Medical Scheme
Momentum Medical Scheme is committed to ensuring that the interests of our members are protected at all times. This includes providing appropriate and adequate systems and processes to make sure we settle your claims timeously and providing a prompt response to any queries, complaints and disputes you may have. In order to affect this commitment, a Complaints and Disputes Policy and Procedure is in place.
Contact the Council for Medical Schemes
The Council for Medical Schemes (CMS) governs the medical schemes industry and therefore your complaint should be related to the medical aid.
An aggrieved person has the right to appeal to the Council for Medical Schemes against the decision of the disputes committee. Such appeal must be in the form of an affidavit and directed to Council and shall be furnished to the Registrar not later than three months after the date on which the decision concerned was made. Complaints can be submitted by any reasonable means such as a letter, fax, e-mail or in person at the Council's Offices from Mondays to Fridays during 08:00 - 17:00.
Council for Medical Schemes
Reception:
Business hours:
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays
General Enquiries
Website